Important notice to Consular Section Visitors (Appointment is required)

Due to the extension of the “Recovery Movement Control Order” by the Malaysian government until end of December, embassy will continue the appointment system for Consular services at the moment until further notice.
We apologize for any inconvenience caused, and we seek for your understanding and kind cooperation during this period.

1. Consular services operating hours

Please make an appointment in advance via email and come at the scheduled date and time.
*Time slot available for reservation: 9:00 to 12:00 and 14:00 to 16:00

2. Consular services we provide

General services such as visa application, application and collection of passports and other certificates.
3. How to make an appointment

Please make appointments via email as indicated below before visiting our embassy.
We will send a reply with a confirmed date and time of reservation after checking the available time slots. Appointment should be made in advance. Please note that we do not accept a same-day reservations.
Email Subject Line:  "[Reservation] (Application of Japan visa, passport, marriage certificate etc.)".

Name: (as appears in official documents)

Mobile phone number: (012-000-000)

Purpose of visit : (Visa Application, birth registration, application for residence certificate, etc.)

Date and time you wish to visit:
First choice: Example 6 September, 9:30am
Second choice: Example September, 10:30am
Third choice: Example 7 September, 9am

Embassy of Japan general line:  03-2177-2600    
Consular inquiry email (passport, certificates, family register, etc.):
Visa inquiry email (Japan entry visa):
4. Working Days required for Issuance of Passport and Certificate

Change to: 5 working days (Example: Apply on Monday → Collect on Friday)
Previously: 4 working days (Example : Apply on Monday → Collect on Thursday)

Note : Certification of signature, certification of residence, additional pages for passport can be processed on the same day.

5. Application and Issuance of Visa
  1. Due to the border enforcement measures imposed by the Japan government, we do not accept visa applications for short term stay and long term purposes until further notice.

    Those who need special consideration for humanitarian purposes, application of diplomatic and official visa, please contact our visa section for assistance at
  2. Kindly refer to our Embassy website at the link below for the latest information regarding entry to Japan:
6. Inquiry through phone

There is no changes in Consular Services (Passport, Certificate, Visa and etc.) telephone inquiry
Operating hours: 8:30 to 12:30, 13:30 to 16:30

<Embassy of Japan in Malaysia, Consular Section>
General line: 03-2177 2600      Fax: 03-2143 1739
Consular inquiry email (passport, certificates, family register, etc.):
Visa inquiry email (Japan entry visa):