Frequently asked questions

2026/4/1

Content

1. General

Q1: I am a foreigner, can I apply Japan visa at the Embassy of Japan in Malaysia?
A1: Embassy of Japan in Malaysia only accepts visa applications from foreigners living in Malaysia with a long term stay visa (example: Work/ Student/ Spouse/ Dependent/ MM2H/ Maid visa).

We do not accept visa applications from those who are under short social visit pass such as tourists, short-term business travelers and foreigners transiting in Malaysia, holder of 6-month visa (e.g. 6-month professional visit pass, student pass), visit pass (temporary employment) with single entry visa.

Q2: I would like to work/ study in Japan. How can I get a visa to work/study in Japan?
A2: For those who wish to work/study in Japan, you must find a potential employer/school who is willing to act as your sponsor and apply for the Certificate of Eligibility for you at the Immigration Bureau in Japan. After you obtained the Certificate of Eligibility, you have to submit visa application at the nearest Embassy or Consulate office where you reside. Click here for more information

Immigration Services Agency information center contact number
https://www.moj.go.jp//isa/consultation/center/index.html

Q3: I am flying to a third city but transiting in Japan, do I need a transit visa?
A3: For transit purpose, you can transit (without applying for transit visa) for the situation below:

1. Stay at transit area (cannot go out at all from the transit area) during layover while waiting for connecting flight.
2. At the same terminal and same airport; do not change terminal and airport at all.

Please take note that Narita airport will close at midnight. You cannot stay at transit area when it is closed. Please check your arrival/departure time.

3. Your connecting flight is on the same day.

If you need to change terminal, change airport or your connecting flight is on the next day, you need a transit visa.

Q4: I renewed my passport recently and my Japan visa is in the old passport. Do I need to transfer the visa to my new passport before entering Japan?
A4: If your Japan visa is still valid, you can enter Japan by bringing along both new and old passports. Please show the immigration officer your valid visa on your old passports at the Immigration counter.

Q5: Can I bring my medications with me?

A5: Please refer to the following page for more information regarding bringing medications into Japan.

Q6: How can I bring my pet?
A6: Please refer to the following page for more information regarding bringing your pet into Japan.

Q7: Is it mandatory to have a travel medical insurance to visit Japan?
A7: Getting international travel medical insurance is not mandatory but highly recommended as medical treatment in Japan can be very expensive. Additionally, foreign visitors who fail to pay their medical expenses may be denied entering Japan in the future.

Q8. I will be traveling with a minor, but without the minor’s legal guardian(s). Are there any restrictions on entering Japan?
A8: If you are traveling with a minor who is 16 years old or younger and without their parent(s)/legal guardian(s), then we strongly recommend to obtain a letter of consent from the minor’s parent(s)/legal guardian(s) and bringing that letter with you to Japan. A letter of consent should include a statement approving the trip and be signed and dated by all of the minor’s parent(s)/legal guardian(s). Letter(s) don't need to be notarized.

Q9: I am a minor (under 18 years old). Can I travel to Japan by myself?
A9: Yes, you can travel to Japan by yourself. However, if you are 16 years old or younger, then we strongly recommend to obtain a letter of consent from all of your parent(s)/legal guardian(s) and bringing the letter with you to Japan.

Q10: I overstayed and was deported from Japan; can I enter Japan again?
A10: Any foreign national who falls under any of the following conditions among others are not allowed to enter Japan even after the implementation of visa exemption for Malaysian Nationals which started from July 2013.

1) A person who has been deported from Japan for overstaying and the stipulated period of denial of landing has not elapsed from the date of deportation.

2) A person who has been convicted of violation of any law or regulation of Japan or of any other countries, and has been sentenced to imprisonment with or without work for 1 year or more or to equivalent penalty,

3) A person who possesses any narcotics or psychotropic substances illegally.

The grounds for denial of landing on foreign nationals are stipulated in Article 5 of Japan Immigration Control and Refugee Recognition Act.

Click here to check the conditions of entry to Japan.

2. Regarding visa documents

Q11: I do not have a bank account in Malaysia, can I submit the bank account statement from my home country?

A11: Embassy of Japan in Kuala Lumpur do not accept bank statement from other countries. Bank statement from the bank without any physical branch in Malaysia and also e-wallet statement including Wise and Touch’n go is not acceptable.

Q12: I am below 18 years old and does not have a bank account in Malaysia, can I submit my parents bank account statement to support my visa application?
A12: We can accept your parents bank account statement if the bank statement is from a Malaysia bank.

Q13: Do I need to submit flight and hotel bookings?
A13: Confirmed flight tickets and hotel bookings are not compulsory during visa submission but Consul might request for tentative flight or hotel booking after submission of application. Do not purchase confirmed tickets. Embassy will not be responsible for ticket purchased prior to getting a visa/delay in visa application process/visa being rejected.

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3. Application not Approved, Withdraw, Cancel

Q14: I have submitted all visa application documents according to Embassy’s requirement. Why is my application not approved? When can I apply again?
A14: Visa is subjected to approval. It is MOFA Japan rules and regulation that Embassy cannot inform you the specific reason of rejection. You can apply again after six months from the date of rejection.

You may refer to MOFA Japan website (FAQ) regarding this matter:
https://www.mofa.go.jp/j_info/visit/visa/faq.html#q3-1

Q15: I have canceled my travel plans to Japan. Can I withdraw/cancel my visa application after I have submitted my application at the visa counter?
A15: Yes. Please prepare a formal letter addressed to Embassy of Japan in Malaysia explaining the reason why you wish to withdraw/cancel your visa application.

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Frequently asked questions

Content

1. General

2. Regarding visa documents

3. Application not Approved, Withdraw, Cancel

1. General

2. Regarding visa documents Q11: I do not have a bank account in Malaysia, can I submit the bank account statement from my home country?

3. Application not Approved, Withdraw, Cancel

2. Regarding visa documents

Q11: I do not have a bank account in Malaysia, can I submit the bank account statement from my home country?